Through our beginning as an Australian digital agency, we went through our fair share of challenges
when it came to finding reliable digital outsourcing solutions. We found that most popular outsourcing
platforms just couldn’t deliver consistently reliable staff.
After consulting for an outsourcing company in the Philippines, we noticed that the exceptionally
skilled staff we were looking for were only a few hours time difference away. So we built our own team
of superstar developers and digital guns. And, that’s how Outsource.Digital was born.
The pro's & cons of outsourcing?
We’ve been outsourcing since Upwork was Odesk, and
Freelancer.com hadn't been born yet!
The Benefits Of Outsourcing
Up To 75% Less Cost Than Local Staff Hire
- Up to 75% cost savings on local staff
- Less funding needed for Start-ups
- Grow your business quicker
- Faster app development
- More staff for less cost
- Office space & equipment cost savings
- Shared knowledge in the same office
- Less hassle on staff overheads
The Challenges Of Outsourcing
Trust, Management & Productivity
- What about my security & data?
- How do I communicate effectively?
- What about the time differences?
- What if someone leaves mid-project?
- What if they're poor developers?
- How do I know what they're working on?
- What if they just don't get it?
- What if it's too hard to manage them?
Overcoming The Challenges
Feedback, Optimise & Automate
- We have bank safe security
- Australian managers & consultants
- Our staff work the same hours as you
- We use the latest technologies
- Rigorous recruitment process
- We treat our staff exceptionally well
- We only hire the best staff
- Easy management with our app
Retention? How much are you really spending?
We all know how frustrating it can be losing a team member and their knowledge mid-project. The true
cost of staff turnover is unknown, however a recent study by Deloitte found that average costs to replace
a highly educated senior employee is as much as 213%.
The value of not only finding, but retaining high quality, motivated and exceptional staff is paramount
for any company, which is what we aim to provide for our clients.
The average cost of replacing staff is:
16%
16% of annual salary for high-turnover, low-paying Jobs;
80%
80% of annual salary for midrange positions
213%
213% of annual salary for highly educated senior positions.
One thing an exceptional employee never says is, 'That's not in my job description.' Exceptional
employees work outside the boundaries of job descriptions.
Why we're awesome!
We’ve seen the ups and downs of outsourcing digital services
and it's our goal to make outsourcing easy, safe and super productive.
Our Communication
We only hire senior staff who are completely fluent English speakers to ensure that nothing hinders
communication with our clients.
We also use a combination of platforms that ensure an open line of communication with your staff, even
while you’re on the road.
Australian based client manager
Digital Consultant within Australia
Confident, articulate & perfect English
Slack, Stride, Hipchat, Skype apps
The Philippines Time Advantage
We have a 2-3 hour time difference, however our superstars like to come in early to beat the traffic.
This means they can start the same time as our Aussie counterparts. We like to be super-flexible so we
can work around your time.
2-3 hours time difference
Start when you want us to start
Manage your staff's time in our App
Staff 24/7 if required
Our Pricing Model
We believe in being fully transparent with our pricing, so there's no hidden surprises. Unlike other
companies who charge complicated overtime rates and make you pay for staff training and holidays, we
charge only for the hours contracted. No more no less.
Pay for the exact contracted hours
Roll over/under hours - no scary bills
Training & holidays on OUR time
Manage your financials, live on our App
Our Shared Knowledge
The beauty about having such a close-knit team and highly-skilled group of developers is that there's
never a shortage of helping hands when needed. We foster an environment where we reward helping each
other when it’s needed. After all, we’re in this together.
We hire the best of the best
Founded from an Aussie digital agency
Massive range of developer knowledge
Use our infrastructure. AWS + JIRA
Our Management Platform
To allow our clients greater control, automation/management of their staff, and digital economy, we've
built our own App that keeps all your digital in one place. Check
out a demo here.
Know where your staff are, at all times
Manage your contracts & financials
View your JIRA projects & staff tasks
Approve holidays, leave & overtime
Our Systems & Security
Our CEO’s previous experience with integrating cloud platforms for banking systems in Australia means you
can rest-assured that we understand security, and the importance of protecting your data.
AWS bank-safe infrastructure
Your data never leaves Australia
Password management systems
Super secure computers. Ask us!
Who do you need in your team?
Exceptional and talented, high performing developers!
DevOps & Managers
Full Stack Developers
Front-End Developers
JS, Node, Vue & React
Ready To Speak To One Of Our Experienced Digital Consultants?
CRU Digital Management
Specialist E-commerce digital agency servicing 70+ clients in 3
countries.
Our initial scope was to build a solid development and hosting infrastructure. Then, we were to
rebuild their digital team into a streamlined and productive backbone of the company, so that
management had to the time to focus on growing the business overseas.
AWS infrastructure build and management
Ongoing website Wordpress & plugin builds
Ongoing client maintenance & support
API Integrations using Lambda, Node, API Gateway
Digital Management of 13 staff
"CRU started using Outsource.Digital over a year ago, and they delivered a
professional, service-driven and perfectly executed hiring process - tailored specifically for our
needs. Like many other agencies, our pricing and business model requires outsourced developers to
allow us to be profitable. We have used teams from India, Eastern Europe and the Philippines, and
always found Filipinos to be the most reliable (as well as on the best timezone). When Andy
approached us to set up a team, it was a no brainer. Not only did he find us an experienced and
very smart tech lead (still don’t know how we got him), but he built a team around this lead which
shifted our infrastructure from our dodgy Plesk server and onto the powerful AWS. Now our
technology has leapt in bounds, our stability has never been better and our security as tight as it
could ever be. The future is bright, knowing we have a dedicated team"
Ootra Online SAAS App
GRC Digital is an Adelaide based agency that contracted
Outsource.Digital to build an online e-commerce marketplace for their client.
The Ootra app is home to a radical new community of independent winemakers and passionate
hospitality professionals, connecting and trading in real-time. We were contracted to put together
the development and project management team to build the app. Ootra
Link
Full project management, JIRA, AHA set-up
AWS infrastructure environments
Serverless architecture using Lambda, API gateway, S3
Built in Node.js & React frontend.
Multiple API Integrations using Lambda, Node, API Gateway
"We were referred to Outsource.Digital by another agency who had nothing but praise.
I discussed the project and build with Andy who completely understood what we were trying to do,
and was very conscious of the extremely short time-lines we faced. We put our team together and got
to work straight away. I've been really happy with our progress and the quality of our team, and
it's been great that our team manager can directly liaise with our clients CTO in our meetings.
Everyone has been super impressed that the technology we are using to build the app is
state-of-the-art which is going to allow us to grow and manage our platform for lower costs than
other quoted project builds."
Financial SAAS Platform
Digital Foundation is a Sydney based IT and Digital agency, primarily
focusing on the financial sector and IT integrations.
Digital Foundation were contracted to build a SAAS platform for financial advisors that allowed
custom lead generation forms, calculated smart forms, plus a host of custom calculators and useful
tools to help advisors grow their business.
Full project management, JIRA, AHA set-up
AWS infrastructure environments
Website support & main
Serverless architecture using Lambda, API gateway, S3
Financial platform built using Node.js & Vue frontend.
AWS management platform built using Node.js & Angular frontend.
Multiple API Integrations using Lambda, Node, API Gateway
App integrations, including Xero, Salesforce, Zoho,
Ongoing website Wordpress & plugin builds
Ongoing client maintenance & support
"We've used Outsource.Digital now for a few years now and the team have managed and
built a multitude of digital collateral for a number of clients. We've used numerous of outsource
companies in the past and this is the first one who we feel is more like a partner than an
outsource company."
